terms & conditions

Casa Varenna Rentals
Holiday rentals at Casa Varenna are booked through Lake Como Homes Ltd and managed my Happy Holiday Homes S.r.l. LakeComoHomes Ltd (the Company) act on behalf of the Owner/s of the holiday accommodation (the Property Owner) for the purposes of online booking transactions. Accordingly, any contract made is between the person making the booking (the Holiday Guest) and the Property Owner. A contract will be entered into on the issue by LakeComoHomes Ltd of a booking confirmation. LakeComoHomes Ltd work with Italian partners Happy Holiday Homes Srl providing the holidaymaker with a point of contact during their stay at the holiday accommodation.
Payment
All bookings must be accompanied by the appropriate deposit. Abooking where the deposit has been paid by cheque is not considered to beconfirmed, until the cheque has cleared our bank. In the event of the holiday start date being within 6 weeks of booking, full payment must be made at the time of booking. In all other cases final payment is due 6 weeks before the commencement of the holiday. Bookings may be subject to cancellation if the payment balance is not received by the due date.
Cancellation
If you have to cancel your holiday for any reason, immediately contact the Company. Your cancellation is effective from the date we receive your written notification. Your cancellation will be acknowledged by us, in writing. You are liable for the full holiday cost (the booking fee). We will endeavour to re-let your holiday. If we are able to do
so before you pay your balance, you will only lose your deposit, and if applicable, subject to a cancellation fee. If we are able to re-let after you have paid your balance, we will refund the whole or part of the money so that you only lose your deposit and if applicable, subject to a cancellation fee. Depending on the reason for cancellation you may be entitled to claim from your cancellation policy. Any refund will be less the booking fee. When a booking is cancelled, the percentage of the booking fee charged as
a cancellation fee (i.e. not refunded) will depend upon the amount of time still to elapse before the arrival date as per the following table ~ please see more

 

 

E-mail: sue@vaughton.com